Delivery Information

Shipping

All of our products are sent via either Royal Mail or next day courier Interlink Express.  We aim to despatch all orders within 24 hours of receiving payment.  Usually items that are paid for by 11:00am are sent the same day.  All bespoke acrylic toppers are sent within 3-4 days.

The £2.50 delivery charge to mainland UK addresses is via standard 2nd Class Royal Mail post and in most cases will be delivered within 48 hours of despatch. However, it is recommended that at least 15 working days are allowed to pass before the item is to be considered lost. This delivery charge excludes all of the exceptions listed below. Delivery costs to these destinations are stated for customer reference. We aim to keep our postage costs to a minimum and are unfortunately bound by Royal Mail and Interlink Express stipulations.

To receive free shipping, the total order must be over the £30.00 threshold after any discounts have been applied. These orders will usually be sent out via a tracked service for delivery usually within 48 hours. 

Guaranteed next working day delivery (Monday to Friday) is available if the item is ordered by 12.00pm. Depending how busy we are we may be able to dispatch after this time. Please do not choose next working day delivery after 12.00pm as we may not be able to offer this service. It is best to call us on 02920 813817 to check availability.

 

Cancellation

Items ordered can be cancelled at no expense, providing they have not been shipped.

 

Offshore and International courier shipments 

There is an additional charge for deliveries, via courier, for stands sized 6 tiers and above to the following postcodes in the Scottish Highlands/Islands, Northern Ireland, Jersey, the Channel Islands and all other Off Shore Islands.

 

 

Offshore Island 1 (Northern Ireland)

For 6 Tier stands and above delivery charge to these regions is £22.33 up to 10kg then £1.09 for every kilo afterwards (i.e. up to 11kg would be £23.42)  Two day delivery via courier.

 


Offshore Island 2 (Southern Ireland)

For 6 Tier stands and above delivery charge to these regions is £24.90 up to 31kg.  Anything over 31kg would require twice this amount (i.e. 66KG would cost £49.80) Two day delivery via courier.

 

Offshore Island 3 (Jersey + Guernsey)

For 6 Tier stands and above delivery charge to these regions is £24.31 up to 10kg then £1.13 for every kilo afterwards (i.e. up to 11kg would be £26.57)  Two day delivery via courier.

 

Offshore Island 4 (Channels Islands / Isle of Mann + Wight)

For 6 Tier stands and above delivery charge to these regions is £24.31 up to 10kg then £1.13 for every kilo afterwards (i.e. up to 11kg would be £26.57)  Two day delivery via courier.

 

Scottish Highlands

For 6 Tier stands and above delivery charge to these regions is £24.31 up to 10kg then £1.13 for every kilo afterwards (i.e. up to 11kg would be £26.57)  Two day delivery via courier.

 

Scottish Islands

For 6 Tier stands and above delivery charge to these regions is £24.31 up to 10kg then £1.13 for every kilo afterwards (i.e. up to 11kg would be £26.57)  Two day delivery via courier.